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Frequently asked questions

Everything you need to know about VocaScript.

General

What is VocaScript?
VocaScript is an AI-powered transcription service that converts your audio and video files into text with exceptional accuracy. Powered by OpenAI Whisper large-v3.
How accurate is the transcription?
VocaScript achieves 99.2% average accuracy on clear audio. Accuracy depends on audio quality, background noise, and accent. Automatic punctuation is included.
Which file formats are supported?
Audio: MP3, WAV, M4A, OGG, FLAC, AAC, OPUS. Video: MP4, MOV, AVI, MKV, WebM, MPEG. Maximum size: 1 MB (trial) or 500 MB (monthly).
How long does transcription take?
Most transcriptions complete in under 30 seconds. Processing time depends on file duration and server load.

Plans & Payments

What is the trial plan?
The €1 trial gives you 7 days access with 5 transcriptions per day and files up to 1 MB. One trial per IP address. Non-renewable.
Can I get a second trial?
No. The trial plan is limited to one per IP address. VPNs are blocked. To continue, subscribe to the monthly plan.
How do I cancel my subscription?
You can cancel at any time from your dashboard under "Subscription". Cancellation takes effect at the end of the billing period.
What payment methods are accepted?
Stripe (Visa, Mastercard, Amex, Apple Pay, Google Pay) and PayPal.

Technical

Is my data kept confidential?
Yes. Your files are deleted immediately after transcription. We never share your data with third parties. GDPR compliant.
Which languages are supported?
50+ languages including English, French, Spanish, German, Italian, Portuguese, Arabic, Chinese, Japanese, Russian and more.
What export formats are available?
Trial plan: .txt and .srt. Monthly plan: .txt, .srt, .docx (Word) and .pdf.
Can I edit my transcription?
Yes, the result is editable directly in the interface. You can correct mistakes and save the modified version.

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